Online drop
0 cases opened
Players
I have money on my Steam account, but now they are not displayed. Why?
Steam Money are not appropriate to this site. You should fill up the balance on Hellgift directly.
I have filled up the balance but money didn’t come. What to do?
Attention! Your payment may be delayed for 5-10 minutes. If the money didn`t come within the hour, please contact the support, write details of payment to support@hellgift.com
I can't sell an item because pop-up dialogue window is blocked on this tab!
Close tab, and then visit page again. If that fails, clean the browser history completely.
Your drop waiting up to 24 hours
Full cost of the item will be returned to your balance in case you don't withdraw it out during 24 hours .
I have opened the case, received an item so how I can pick it up?
Go to your profile and click the "Send" on item of your interest, then appears an pop up menu with your CD Key or Gift link.
There is a "Temporarily Unavailable" note on the case, why?
The case / collection becomes unavailable if it does not contain all the items that are listed in the case / collection. This was preformed for the clear randomness. Our system are monitoring the platform and purchase the missing items all the time.
Please follow these instructions to activate a game:

Bot cannot send you item in the following cases:

1. Launch the Steam client software and log into your Steam account.

2. Click the Games Menu.

3. Choose "Activate a Product on Steam".

4. Follow the onscreen instructions to complete the process.

If you are not taking your item out for 24 hours, its full cost is returned to your balance.

To open case Sign in through Steam.
This is necessary for getting your winnings

Sign in through Steam
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